Terms for training and services
Version 1.0 · 8 January 2026 · English translation of the German source.
Stat-X Deutschland GmbH – Competence Centre
Business address: Schivelbeiner Straße 48, 10439 Berlin
Seminar and office premises: Voltastraße 5, Building 10, 4th floor, 13355 Berlin
German source text
1. Scope
1.1 These terms apply to all training, seminars, courses, consultancy, audits, testing and other services provided by Stat-X Deutschland GmbH to businesses within the meaning of section 14 of the German Civil Code (BGB).
1.2 These terms constitute a separate contractual basis.
1.3 Individual agreements in quotations and order confirmations take precedence over these terms.
2. Registration and conclusion of contract
2.1 Registrations and orders, including those placed through our website, constitute binding booking requests by the customer.
2.2 A contract is concluded only upon our order confirmation in text form, for example by email.
2.3 The nature, scope, dates and remuneration of the agreed services are set out in the relevant quotation or order confirmation.
3. Prices and payment
3.1 Prices exclude any VAT legally payable. Tax treatment is determined by the applicable statutory provisions.
3.2 Payment terms depend on the nature and scope of the service and are specified in the order confirmation.
3.3 Travel, accommodation and other incidental expenses are charged separately unless expressly included in the agreed price.
4. Open training courses and seminars
4.1 Cancellation is free of charge up to four weeks before the event begins.
4.2 For later cancellations or non-attendance, the full participation fee is charged as a flat-rate cancellation fee.
4.3 A suitable substitute participant may be nominated at no additional cost.
4.4 The customer retains the right to demonstrate that no loss or a substantially lower loss was incurred.
5. In-house training
5.1 The agreed training fee may be cancelled free of charge up to seven calendar days before the event begins.
5.2 If cancellation occurs after the period in clause 5.1, or the agreed in-house training cannot take place on the scheduled date for reasons attributable to the customer, the agreed on-site flat fee is charged as a flat-rate cancellation fee.
5.3 Separately agreed services already provided and unavoidable travel and incidental expenses are charged under clause 7.
5.4 The customer retains the right to demonstrate that no loss or a substantially lower loss was incurred.
6. Consultancy and other services
6.1 The scope, remuneration and any special cancellation or termination conditions are set out in the relevant quotation or order confirmation.
6.2 Where the customer cancels or postpones an appointment, services already provided and demonstrably incurred, unavoidable costs are charged under clause 7. Any further entitlement to remuneration is governed by contractual agreements and statutory provisions.
6.3 Statutory termination rights remain unaffected.
7. Preparation, travel and incidental expenses
7.1 Where the customer cancels or postpones an appointment, preparation already performed and demonstrably incurred, unavoidable costs, particularly flights, rail tickets, hotel reservations or external services, may be charged insofar as attributable to the agreed order.
7.2 This also applies to an otherwise free cancellation if these costs arose within the agreed service and their possible onward charging was contractually provided for.
7.3 Refunds and saved expenses are taken into account. Costs already covered by a flat-rate cancellation fee will not be charged twice.
8. Performance and cancellation by Stat-X
8.1 Stat-X performs agreed services professionally in accordance with recognised technical practice and the agreed scope.
8.2 The customer provides the information, access and operational conditions required for performance in good time.
8.3 Stat-X may cancel events for good cause, particularly a speaker’s short-notice unavailability or insufficient participant numbers, or offer an alternative date.
8.4 If Stat-X cancels, payments already made for services not provided are refunded unless an alternative date is agreed. Further statutory claims remain unaffected.
9. Training materials and work results
9.1 Training materials, presentations, reports and other content produced by Stat-X remain the intellectual property of Stat-X or the respective rights holders.
9.2 The customer receives the right to use the supplied documents and work results for the agreed internal business purposes.
9.3 Publication, commercial distribution or other use beyond the agreed purpose requires Stat-X’s prior consent.
10. Liability
10.1 Stat-X has unlimited liability for intent and gross negligence and for damage arising from injury to life, body or health.
10.2 In cases of slight negligence, Stat-X is liable only for breach of essential contractual duties. Liability in these cases is limited to foreseeable loss typical of the contract.
10.3 Mandatory statutory liability provisions remain unaffected.
11. Final provisions
11.1 The law of the Federal Republic of Germany applies.
11.2 The place of jurisdiction is Berlin insofar as legally permitted.
11.3 If any provision is or becomes invalid, the remaining provisions remain effective. Statutory provisions apply in place of the invalid provision.
